story behind
Our client approached Plavno with a vision to develop a food delivery app from scratch. The goal was to create an MVP with both backend and frontend development, alongside designing a user-friendly interface. The client also needed an efficient admin panel for managing their operations. Plavno proposed using their pre-built customizable platform, PlavnoNova, to streamline the development process.
Challenges & solutions
Managing a dynamic menu, tweaking prices and introducing new offerings requires a lot of administrative work.
Plavno proposed using PlavnoNova, a pre-built customizable platform, for the admin panel. The AI-driven chatbot within PlavnoNova simplified content management as it can be done through natural language Content managers could add products, update prices, and generate reports with ease by interacting with the chatbot.
Developing a comprehensive food delivery app with limited resources and tight timelines.
Plavno MVP development team started right away. They initiated the project by optimization of existed client’s plan since there were several unnecessary and resource-intensive features. We leveraged our pre-built solutions instead which significantly reduced time and money.
proccess
Agile methodology forms the cornerstone of our work philosophy. Through a seamless blend of innovative practices, including regular demos, comprehensive progress tracking, and a unique pay structure based on hours invested, we've constructed a workflow that ensures optimal outcomes and client satisfaction.
features
Users can track their orders in real-time, from the moment they are placed until they are delivered to their doorstep. This feature provides transparency and keeps customers informed about their order's status.
The app supports various payment methods, including credit/debit cards, digital wallets, and cash on delivery, offering flexibility and convenience to users.
Users have the option to schedule their food deliveries in advance, making it convenient for planning meals or events.
Users can access their order history, review past orders, and easily reorder their favorite meals, saving time and effort.
This intelligent chatbot swiftly addresses inquiries, resolves issues, and provides order support. It understands multiple languages, offers real-time responses, and escalates complex matters to human agents when necessary.
project team
Experienced PM skilled in analysis for informed decision-making and improved operational efficiency.
By leveraging PlavnoNova's pre-built admin panel, in which the necessary modules had already been developed,the development time reduced by 2x than if developed entirely from scratch. With the MVP successfully developed and launched, our client now has a solid foundation to expand their food delivery app.
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