story behind
The idea for the online platform appeared to address frustrations with traditional bureaucratic processes, aiming to make application submissions easier, reduce paperwork, and provide real-time updates.
Challenges & solutions
Integrating the new online platform with existing bureaucratic systems is complex due to outdated technology and varied data formats.
Plavno team developed a flexible API layer that can translate between different data formats and protocols used by various governmental systems. They implemented middleware that acts as a bridge, ensuring seamless communication between the new platform and legacy systems.
Ensuring the security of sensitive applicant data and compliance with data privacy regulations poses a significant challenge.
Plavno implemented robust encryption methods to protect data both in transit and at rest, adhered strictly to industry-standard security practices such as HTTPS, data encryption, and secure authentication mechanisms. Conducted regular security audits and penetration testing to identify and mitigate vulnerabilities.
proccess
Agile methodology forms the cornerstone of our work philosophy. Through a seamless blend of innovative practices, including regular demos, comprehensive progress tracking, and a unique pay structure based on hours invested, we've constructed a workflow that ensures optimal outcomes and client satisfaction.
features
The platform automatically fills out government forms using the information users provide. This reduces the chance of errors and saves a lot of time. Users just need to enter details once, and the platform takes care of the rest, ensuring all forms are accurately and consistently completed.
Users can submit their applications directly through the app, eliminating the need to visit physical government offices or navigate multiple online portals.
Users can sign documents digitally without the need to print, sign, and scan them. Electronic signature feature is secure and legally recognized, making the process faster and more convenient.
Platform uses secure online payment methods to pay any required fees directly through it. This eliminates the need for checks or in-person payments, streamlining the entire application process.
Support system is AI-powered, provides instant responses to users queries, ensuring they receive quick and accurate assistance.
The platform keeps track of the expiration dates of documents and reminds when it’s time to renew.
project team
By saving time, money, and paperwork the platform helps make government services better for everyone. It replaces dozens of websites and forms with a single source.
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Vitaly Kovalev
Sales Manager
